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Ridgewood Corporate Square,
11900 N.E. 1st Street, Suite 300, Building G,
Bellevue, Washington 98005, United States of America.
Tel: +1 (425) 523-9362
Fax: +1 (302) 351-8845


Helpdesk and Ticketing Tools Software

Find the best Helpdesk and Ticketing Tools Software for your business. Compare top ERP, CRM, POS Software systems with customer reviews, pricing and get a free demo.

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Total 153 Products Found

Freshdesk
Freshdesk

Freshdesk

By Freshworks Inc

Features: Dashboard Feedback Management

Platforms Deployments Business Size Mid-Market


Vision Helpdesk
Vision Helpdesk

Vision Helpdesk

By Vision Helpdesk

Features: Ticket Billing & Time Tracking E-Mail Parsing

Platforms Deployments Business Size Startup


Interakt software
Interakt software

Interakt software

By Fizzy Software

Features: Manual and automatic emails Customizable notifications

Platforms Deployments Business Size Startup


ManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus

ManageEngine ServiceDesk Plus

By

Features: Document Management Email Integration

Platforms Deployments Business Size Mid-Market


InvGate Service Desk Software
InvGate Service Desk Software

InvGate Service Desk Software

By InvGate SRL

Features: Alerts / Escalation Automated Routing

Platforms Deployments Business Size Small


NetHelpDesk
NetHelpDesk

NetHelpDesk

By NetHelpDesk

Features: Document Management Portfolio Management

Platforms Deployments Business Size Startup


Cayzu
Cayzu

Cayzu

By Cayzu

Features: Workflow Management Surveys & Feedback

Platforms Deployments Business Size Startup


Hiver
Hiver

Hiver

By GrexIt

Features: Collaborative inbox for teams Shared Mailboxes

Platforms Deployments Business Size Small


Elevio
Elevio

Elevio

By Elevio

Features: Built-In Contextual Support Relevant Content

Platforms Deployments Business Size Startup


Opsgenie
Opsgenie

Opsgenie

By

Features: Alerts and email notifications iPhone / Android push notifications

Platforms Deployments Business Size Mid-Market


OTRS
OTRS

OTRS

By OTRS group

Features: Alerts / Escalation Automated Routing

Platforms Deployments Business Size Small


HelpDesk
HelpDesk

HelpDesk

By

Features: Task Management Recurring Issues

Platforms Deployments Business Size Small


What is Helpdesk and Ticketing Tools Software?

Help desk software :- 

Help desk software refers to a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. It is what makes customer-care service efficient and enterprising.
Generally, help desk software is part of an umbrella category called service desk, which includes asset management and IT service management. Oftentimes, the two terms are used interchangeably. Nevertheless, help desk software specifically refers to the system that addresses customer queries.

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