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Interakt software
Interakt software

Interakt software

By Fizzy Software


  •  1266 Interested

Highlights : About Interakt software

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Manual and automatic emails

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Customizable notifications

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Notification targeting

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Multiple notification display styles

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Live chat

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Chat alerts

About Interakt software

Interakt is a cloud-based customer relationship management (CRM) solution that caters to businesses of all sizes across various industries. Interakt helps users capture leads. Existing leads can be imported into the system, divided into segments and nurtured in real-time. Interakt has a customer database where users can track customer sessions and activities. Each customer has a profile where users can track customer progress and group them into segments. Interakt offers services on a monthly subscription basis that includes support via FAQs and through an online helpdesk.

Specifications

  Business Size
Startup
  Deployments
Cloud
  Language Support
English
  Platforms

Product Details

Features

Lead import in CSV and XLS formats

Lead capture forms

Customer segmentation

Manual and automatic emails

Interaction histories

Order histories

Email campaign stats

Custom email templates

Feedback collection

Helpdesk

Manual lead addition

Zapier integration

Lead segmentation

Session data capture

Data-rich customer profiles

Funnels to track customer progress

Customizable notifications

Notification targeting

Multiple notification display styles

Live chat

Customizable chat widget

Chat alerts

Benifits

Lead capture forms

Leads can be captured using inbuilt forms, imported from CSV or XLS files, added manually, or collected through other software integrations via Zapier.

Capture and store real-time customer session and order data

Real-time customer session and order data is captured and stored in customer profiles, with order histories and interaction histories for email and live chat.

Create funnels

Create funnels to track customer progress and the impact of different communication channels.

Email campaign stats

Send scheduled, automated or manual emails to customers using pre-built or custom templates, and view email campaign stats.

Customizable notifications

Target customizable notifications to customer segments or make announcements to update customers and visitors.

Customizable live chat widget

Customizable live chat widget with new chat alerts allows users to engage with customers and visitors directly through their website.

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