IVR Software

Find the best IVR Software for your business. Compare top ERP, CRM, POS Software systems with customer reviews, pricing and get a free demo.

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Total 2 Products Found

ETS
ETS

ETS

By Occam Networks

Features: Call center Multi-location support

Platforms Deployments Business Size Mid-Market Price Unclaimed


CallFire
CallFire

CallFire

By CallFire

Features: Auto-attendant and call routing Interactive voice response (IVR)

Platforms Deployments Business Size Mid-Market Price Unclaimed


What is IVR Software ?

Interactive voice response (IVR) is a technology that allows a computer to interact with humans through the use of voice and DTMF tones input via a keypad. In telecommunications, IVR allows customers to interact with a company’s host system via a telephone keypad or by speech recognition, after which services can be inquired about through the IVR dialogue. IVR systems can respond with pre-recorded or dynamically generated audio to further direct users on how to proceed. IVR systems deployed in the network are sized to handle large call volumes and also used for outbound calling, as IVR systems are more intelligent than many predictive dialer systems.

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