Complaint Management Software

Find the best Complaint Management Software for your business. Compare top ERP, CRM, POS Software systems with customer reviews, pricing and get a free demo.

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Total 49 Products Found

Katabat Customer Servicing

Katabat Customer Servicing

By Katabat

Features: Automated notices Agency management

Platforms Deployments Business Size Small


Zendesk Help Desk Software

Zendesk Help Desk Software

By Zendesk

Features: REST API Audit logs

Platforms Deployments Business Size Mid-Market


Intellect Complaint Management Software
Intellect Complaint Management Software

Intellect Complaint Management Software

By Intellect

Features: Human Centric BPM Designed for the Business User

Platforms Deployments Business Size Startup


WORKetc Software
WORKetc Software

WORKetc Software

By WORKetc Pty Ltd

Features: iPhone, Android & mobile support Gmail and Outlook plugins

Platforms Deployments Business Size Small


PlanPlus Online
PlanPlus Online

PlanPlus Online

By Complete XRM

Features: Case Management CRM & Sales Dashboards

Platforms Deployments Business Size Startup


ExecVision Software
ExecVision Software

ExecVision Software

By ExecVision

Features: Best Practice Libraries Call Analyis

Platforms Deployments Business Size Startup


Carsforsale
Carsforsale

Carsforsale

By Carsforsale

Features: Accounting Campaign planning

Platforms Deployments Business Size Small


JIRA Service Desk Software
JIRA Service Desk Software

JIRA Service Desk Software

By Atlassian

Features: Advanced SLA Customizable Queues

Platforms Deployments Business Size Mid-Market


AdvocateHub
AdvocateHub

AdvocateHub

By Influitive

Features: Lead Management Referral Tracking

Platforms Deployments Business Size Small


HoneyBook Software
HoneyBook Software

HoneyBook Software

By HoneyBook Inc

Features: Automatic emails Automatic workflows

Platforms Deployments Business Size Small


ConnectWise CRM Software
ConnectWise CRM Software

ConnectWise CRM Software

By ConnectWise

Features: ConnectWise Unite Time Tracking & Billing

Platforms Deployments Business Size Mid-Market


Issuetrak Software
Issuetrak Software

Issuetrak Software

By Issuetrak

Features: Active Directory Service Level Agreement Management

Platforms Deployments Business Size Startup


What Is Complaint Management Software?

Complaint management (CM) software helps record and collate complaints as customers and employees report them. CM software can be purchased as a standalone product, as a component module for existing software or as one of several applications in an integrated software suite. It is used by businesses in two general contexts:

  1. Outward-facing. In call center scenarios, to record complaints and problems as reported by customers.
  2. Inward-facing. In internal help desk scenarios, to record issues as reported by the company’s own employees

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