A customer complaints management system is critical for driving customer success and retention, reducing audit times, ensuring compliance with industry regulations, and avoiding potential product liability lawsuits. Intellect’s Customer Complaints Management Software applications are designed to automate and streamline customer complaints management to improve product quality and safety, lower audit time and product recalls, decrease risk, and ensure FDA and ISO compliance.
Highlights : About Intellect Complaint Management Software
Human Centric BPM
Designed for the Business User
Flexible Delivery Options (SaaS or Installed on Premises)
Drag and Drop Environment
Integrated Web-Based Development Environmnet
Cloud BPM
action management
activity tracking
audit trail
auditing
automatic notifications
automatic reminders
change management
collaborative review
commenting
corrective actions
document review
email notifications
HIPAA compliance
monitoring
version control
About Intellect Complaint Management Software
A customer complaints management system is critical for driving customer success and retention, reducing audit times, ensuring compliance with industry regulations, and avoiding potential product liability lawsuits. Intellect’s Customer Complaints Management Software applications are designed to automate and streamline customer complaints management to improve product quality and safety, lower audit time and product recalls, decrease risk, and ensure FDA and ISO compliance.
Specifications
Business Size
Startup
Deployments
Cloud
Language Support
English
Platforms
Product Details
Benefits
Track the intake of customer complaints through investigations, CAPAs, and effectiveness checks to minimize the risk of product and regulatory issues
Enable continuous improvement with an easy-use-solution that works on any device, including mobile devices that require offline capabilities
Centralize record incidents, facilitate investigations, report results, close cases and communicate with customers
Communicate with customers to acknowledge, track, and then implement any requirements, and improve product quality, reduce product recalls, ensure compliance
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