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Complaint Management Software

Find the best Complaint Management Software for your business. Compare top ERP, CRM, POS Software systems with customer reviews, pricing and get a free demo.

Total 160 Products Found

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iNexus Software
iNexus Software

iNexus Software

By NobelBiz

Features: Lead Management Contact Management

Platforms Deployments Business Size Small


Vizor
Vizor

Vizor

By Vector Networks

Features: Asset location tracking Available on-premise or hosted in SaaS mode

Platforms Deployments Business Size Startup


CSDP Service Relationship Management Software
CSDP Service Relationship Management Software

CSDP Service Relationship Management Software

By Customer Service Delivery Platform

Features: Dispatch Inventory Control

Platforms Deployments Business Size Startup


Katabat Customer Servicing

Katabat Customer Servicing

By Katabat

Features: Automated notices Agency management

Platforms Deployments Business Size Small


Zendesk Help Desk Software

Zendesk Help Desk Software

By Zendesk

Features: REST API Audit logs

Platforms Deployments Business Size Mid-Market


Intellect Complaint Management Software
Intellect Complaint Management Software

Intellect Complaint Management Software

By Intellect

Features: Human Centric BPM Designed for the Business User

Platforms Deployments Business Size Startup


WORKetc Software
WORKetc Software

WORKetc Software

By WORKetc Pty Ltd

Features: iPhone, Android & mobile support Gmail and Outlook plugins

Platforms Deployments Business Size Small


PlanPlus Online
PlanPlus Online

PlanPlus Online

By Complete XRM

Features: Case Management CRM & Sales Dashboards

Platforms Deployments Business Size Startup


ExecVision Software
ExecVision Software

ExecVision Software

By ExecVision

Features: Best Practice Libraries Call Analyis

Platforms Deployments Business Size Startup


Carsforsale
Carsforsale

Carsforsale

By Carsforsale

Features: Accounting Campaign planning

Platforms Deployments Business Size Small


JIRA Service Desk Software
JIRA Service Desk Software

JIRA Service Desk Software

By Atlassian

Features: Advanced SLA Customizable Queues

Platforms Deployments Business Size Mid-Market


AdvocateHub
AdvocateHub

AdvocateHub

By Influitive

Features: Lead Management Referral Tracking

Platforms Deployments Business Size Small


What Is Complaint Management Software?

Complaint management (CM) software helps record and collate complaints as customers and employees report them. CM software can be purchased as a standalone product, as a component module for existing software or as one of several applications in an integrated software suite. It is used by businesses in two general contexts:

  1. Outward-facing. In call center scenarios, to record complaints and problems as reported by customers.
  2. Inward-facing. In internal help desk scenarios, to record issues as reported by the company’s own employees

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