Ridgewood Corporate Square,
11900 N.E. 1st Street, Suite 300, Building G,
Bellevue, Washington 98005, United States of America.
Tel: +1 (425) 523-9362
Fax: +1 (302) 351-8845
Comm100 Chatbot is a cloud-based conversational platform which helps businesses of all sizes automate customer interactions, responses, bookings, ticket management, support delivery, payments, and more. The solution is powered by artificial intelligence (AI) which enables agents to automate information finding and facilitates self-service support for customers.
Comm100 Chatbot offers a host of features such as machine learning, response suggestions, multilingual support, information gathering, automated chat distribution, bulk Q&A import, and performance reports. The natural language processing (NLP) functionality enables the system to analyze the nature of queries and send responses with text, buttons, images, videos, and webhooks, as well as quick replies. The Comm100 Chatbot offers customizable greeting messages for different channels and multiple responses for repetitive questions, and the bot-agent cooperation module allows the chatbot to forward the conversation to a live agent. Comm100 Chatbot is compliant with HIPAA, SOC2, PCI and WCAG accessibility standards.
Xledger is a cloud-based enterprise resource planning (ERP) solution that caters to midsize and large businesses that helps them to manage day-to-day operations by automating routines ranging from bank reconciliation to invoice entry. It caters to corporates, non-profits and public institutions. Users have access to GL analysis, drill-down capabilities, real-time reporting, billing and invoicing, time and expense tracking, graphs, dashboards, business intelligence and analytical tools, workflow collaboration, multi-currency capabilities and donor management tools for non-profits. Xledger’s inheritance principle allows hierarchies to be configured automatically. It also features payroll management, customer relationship management, asset management and accounting capabilities that include accounts receivable and accounts payable. The solution supports integration with open-source query language GraphQL.
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