Knowledge Management Systems
Find the best Knowledge Management Systems Software for your business. Compare top ERP, CRM, POS Software systems with customer reviews, pricing and get a free demo.
inContact Call Center Software
By
Features: Automatic Customer Routing Multiple Interaction Channels
LogMeIn Rescue
By
Features: Alerts / Escalation Customizable Branding
Platforms Deployments Business Size Small, Mid-Market, Enterprise, Startup
SeamlessDesk Software
By Seamless Desk
Features: Service Level Agreement (SLA) Management Multi-Channel Communication
DeskAlerts
By DeskAlerts
Features: Access controls/permissions Communication tools
Platforms Deployments Business Size Small, Mid-Market, Enterprise
HelpOnClick
By HelpOnClick
Features: Real time chat with your website visitors Use canned messages for repetitive responses
Platforms Deployments Business Size Small, Mid-Market, Enterprise, Startup
What is Knowledge Management Systems?
Knowledge management software (KM software) is a subset of Enterprise content management software, which contains a range of software that specializes in the way information is collected, stored and/or accessed. The concept of knowledge management is based on a range of practices used by an individual, a business, or a large corporation to identify, create, represent and redistribute information for a range of purposes. Software that enables an information practice or range of practices at any part of the processes of information management can be deemed to be called information management software. A subset of information management software that emphasizes an approach to build knowledge out of information that is managed or contained is often called knowledge management software.
