Helpdesk and Ticketing Tools Software
Find the best Helpdesk and Ticketing Tools Software for your business. Compare top ERP, CRM, POS Software systems with customer reviews, pricing and get a free demo.
SeamlessDesk Software
By Seamless Desk
Features: Service Level Agreement (SLA) Management Multi-Channel Communication
DeskAlerts
By DeskAlerts
Features: Access controls/permissions Communication tools
Platforms Deployments Business Size Small, Mid-Market, Enterprise
HelpOnClick
By HelpOnClick
Features: Real time chat with your website visitors Use canned messages for repetitive responses
Platforms Deployments Business Size Small, Mid-Market, Enterprise, Startup
What is Helpdesk and Ticketing Tools Software?
Help desk software :-
Help desk software refers to a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. It is what makes customer-care service efficient and enterprising.
Generally, help desk software is part of an umbrella category called service desk, which includes asset management and IT service management. Oftentimes, the two terms are used interchangeably. Nevertheless, help desk software specifically refers to the system that addresses customer queries.
