Helpdesk and Ticketing Tools Software
Find the best Helpdesk and Ticketing Tools Software for your business. Compare top ERP, CRM, POS Software systems with customer reviews, pricing and get a free demo.
eQuip
By eQuip
Features: IT hardware & software tracking IT asset lifecycle management
Platforms Deployments Business Size Small, Mid-Market, Enterprise
SmartTouch Interactive Software
By SmartTouch Interactive
Features: Email Marketing Document Storage
inContact Call Center Software
By
Features: Automatic Customer Routing Multiple Interaction Channels
LogMeIn Rescue
By
Features: Alerts / Escalation Customizable Branding
Platforms Deployments Business Size Small, Mid-Market, Enterprise, Startup
What is Helpdesk and Ticketing Tools Software?
Help desk software :-
Help desk software refers to a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. It is what makes customer-care service efficient and enterprising.
Generally, help desk software is part of an umbrella category called service desk, which includes asset management and IT service management. Oftentimes, the two terms are used interchangeably. Nevertheless, help desk software specifically refers to the system that addresses customer queries.
