Helpdesk and Ticketing Tools Software
Find the best Helpdesk and Ticketing Tools Software for your business. Compare top ERP, CRM, POS Software systems with customer reviews, pricing and get a free demo.
Elementool Help Desk
By Elementool
Features: Robust incident life cycle management HTML support form
Focus Desk
By Focus Telecom
Features: Automatic inquiry registration Custom inquiry types, priorities & statuses
HelpMaster
By PRD Software
Features: Email to ticket conversion. Superb rule-based filtering Web based client self-service to log, track, browse KB
iTouchVision Case Management
By iTouchVision
Features: Create your own forms with user defined fields. Allow Employees to raise service request online.
What is Helpdesk and Ticketing Tools Software?
Help desk software :-
Help desk software refers to a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. It is what makes customer-care service efficient and enterprising.
Generally, help desk software is part of an umbrella category called service desk, which includes asset management and IT service management. Oftentimes, the two terms are used interchangeably. Nevertheless, help desk software specifically refers to the system that addresses customer queries.
