Helpdesk and Ticketing Tools Software
Find the best Helpdesk and Ticketing Tools Software for your business. Compare top ERP, CRM, POS Software systems with customer reviews, pricing and get a free demo.
Infor CRM formerly Saleslogix
By
Features: Localized and targeted content Reports and analytics
Platforms Deployments Business Size Small, Mid-Market, Enterprise
XWiki
By XWiki
Features: Version Control Real Time Editing
Platforms Deployments Business Size Small, Mid-Market, Enterprise
Casengo
By Casengo
Features: Twitter search integration / keep track of relevant keywords Instant overview / customer status clear at a single glance
Platforms Deployments Business Size Small, Mid-Market, Enterprise
Oracle Siebel CRM
By Oracle
Features: Product and Catalog Management Quote and Order Lifecycle Management
Platforms Deployments Business Size Small, Mid-Market, Enterprise
Helprace
By Helprace
Features: Workflows, shortcuts, tags, ticket assignment Collaborate with private notes, macros, other staff members
OvationTix
By AudienceView
Features: Multi-level subscription management ROI and conversion tracking
Ticketbud
By Ticketbud
Features: Comprehensive reporting & analytics Promo & referral tracking codes
What is Helpdesk and Ticketing Tools Software?
Help desk software :-
Help desk software refers to a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. It is what makes customer-care service efficient and enterprising.
Generally, help desk software is part of an umbrella category called service desk, which includes asset management and IT service management. Oftentimes, the two terms are used interchangeably. Nevertheless, help desk software specifically refers to the system that addresses customer queries.
