Helpdesk and Ticketing Tools Software
Find the best Helpdesk and Ticketing Tools Software for your business. Compare top ERP, CRM, POS Software systems with customer reviews, pricing and get a free demo.
xSellco Helpdesk
By xSellco
Features: Integration to all the biggest marketplaces Integration to all leading shopping carts and ecommerce web platforms
AnswerHub
By Devada
Features: Control who can see what Reputation scoring, badges, and expert identification
SMART Service Desk
By SMART Service Desk
Features: Ticket Management Self Service Portal
Platforms Deployments Business Size Small, Mid-Market, Enterprise
JitBit Helpdesk Ticketing
By JitBit
Features: Two-Way Email Integration Ticketing Management
Platforms Deployments Business Size Small, Mid-Market, Enterprise
Helpshift
By Helpshift
Features: Gamification Help desk integration
Platforms Deployments Business Size Small, Mid-Market, Enterprise
What is Helpdesk and Ticketing Tools Software?
Help desk software :-
Help desk software refers to a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. It is what makes customer-care service efficient and enterprising.
Generally, help desk software is part of an umbrella category called service desk, which includes asset management and IT service management. Oftentimes, the two terms are used interchangeably. Nevertheless, help desk software specifically refers to the system that addresses customer queries.
