Feedback and Survey Management
Find the best Feedback and Survey Management Software for your business. Compare top ERP, CRM, POS Software systems with customer reviews, pricing and get a free demo.
Applause Analytics
By Applause App Quality
Features: Automatically gather and group app user reviews Transform user feedback into actionable insights
IBM Customer Experience
By IBM
Features: Social and mobile technology integration Customer experience management software tools
NeuQs Free Helpdesk
By NEUQs
Features: Work to lists to ensure that your workload is prioritised Register calls directly via email or by the web
Pro Profs Poll Maker
By ProProfs
Features: Instant poll results and feedback Advanced poll stats and respondent tacking
SOCi
By SOCi
Features: Analytics at the national, group, and local level Built to address localized social marketing for multi-location companies
What is Feedback Management Software?
Feedback management software automates the collection and management of feedback from customers or stakeholders and helps incorporate the feedback directly into daily business operations. With feedback management software, you can turn customer feedback into actionable information and respond to any negative feedback in real time. Some products assign scores for customer satisfaction and allow you to compare your scores with that of your competitors.
What is Survey Software?
Survey software is used by a variety of businesses to gather data on all kinds of groups: employees, customers (both new and former) or consumers. And the systems often allow users to create surveys and forms targeting specific segments. Surveys can collect responses from individual consumers, business professionals with specific job titles, people within certain age ranges who are also apartment renters—services are available to help find these specific audiences to gain the type of research data you need.
