Complaint Management Software
Find the best Complaint Management Software for your business. Compare top ERP, CRM, POS Software systems with customer reviews, pricing and get a free demo.
Experiture Marketing Platform Software
By Experiture, Inc
Features: Email marketing Integrated marketing data warehouse
BusinessMan CRM ERP
By Computech It Services
Features: FileMaker ERP software FileMaker PRO CRM Software
RightNow CX Software
By Oracle
Features: Dynamic agent guidance Agent workflows, templates & scripts
Cruzata CRM Software
By CruzataSoft Cloud Pvt Ltd
Features: Custom Software Development Mobile Application Development
Launchpad Software
By v12group inc
Features: Email marketing software Post messages on social media websites
What Is Complaint Management Software?
Complaint management (CM) software helps record and collate complaints as customers and employees report them. CM software can be purchased as a standalone product, as a component module for existing software or as one of several applications in an integrated software suite. It is used by businesses in two general contexts:
- Outward-facing. In call center scenarios, to record complaints and problems as reported by customers.
- Inward-facing. In internal help desk scenarios, to record issues as reported by the company’s own employees
