Watcheezy is a cloud-based customer relationship management (CRM) solution suitable for businesses of all sizes with key features such as live chat, automated chat and behavioral targeting functionalities within a suite.
Watcheezy integrates with websites and allows users to introduce a click-to-chat and click-to-call button on their webpages. The predictive engine of the software monitors visitor data on the backend, capturing information such as pages visited, time spent on each page and product interests. The system uses this information to proactively assign chat agents to the visitors who need help making purchases.
Watcheezy uses customized reports and dashboards to track and monitor key chat metrics such as coverage rate, conversion rate and response rate, giving users a complete view of the performance of their live chat.
Watcheezy is a cloud-based customer relationship management (CRM) solution suitable for businesses of all sizes with key features such as live chat, automated chat and behavioral targeting functionalities within a suite.
Watcheezy integrates with websites and allows users to introduce a click-to-chat and click-to-call button on their webpages. The predictive engine of the software monitors visitor data on the backend, capturing information such as pages visited, time spent on each page and product interests. The system uses this information to proactively assign chat agents to the visitors who need help making purchases.
Watcheezy uses customized reports and dashboards to track and monitor key chat metrics such as coverage rate, conversion rate and response rate, giving users a complete view of the performance of their live chat.
Specifications
Business Size
Startup
Deployments
Premise
Language Support
English
Platforms
Product Details
Features
Click To Chat
Web Call Back / Click to Call
Chatbot
Messaging
Push Marketing
User tracking
Prospect identification
Prospect targeting
Proactive chat
Multichannel – Multisupport
Reporting and analytics
A unified backoffice
Mirroring
Design
Security
API
Multilingue
Responsive
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