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Totango Software

Name: Totango Software
Rating: 4.5 (2 reviews)

By Totango

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Highlights : About Totango Software

Customer Feedback

Feedback Management

Analytics

Communication Management

Community Management

Content Syndication

About Totango Software

Totango is a cloud-based customer success and retention platform. It enables an enterprise to accelerate customer success, adoption, retention and expansion by managing all post-sales activities. It increases the conversion rate by collecting customer information, monitors data for meaningful customer health changes and drives proactive engagement by customer success teams. Totango’s Spark helps users understand customers’ health scores, usage and status. It helps in the optimization of customer operations using scorecards and communication templates, and also by continuous tests of changing expectations of customers. Totango also offers Zoe, which works in three steps. It accesses the information, creates participation and takes action to benefit the customers. Totango’s solution partners include SAP, ServiceNow, Salesforce, Slack and Perkville. Its implementation partners include Deloitte, PwC and Satrix Solutions. Its integration partners include Dropbox, Segment and GoodData.

Specifications

Business Size

Small

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Customer Feedback

Feedback Management

Analytics

Communication Management

Community Management

Content Syndication

Feedback Collection

Benefits

Drive Conversion

Boost Retention

Grow Lifetime value

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