Highlights : About Teamwork Projects
Collaboration made easy
Get a panoramic view of your projects with Portfolio
Visualize your progress with Board View
Deliver work on time
Product Details
Features
Interactive Gantt Charts
Risk/Benefit Analyzer
Supports Multiple Projects
Group Tasks by Projects
Task History
Document Management
RSS Feed
Create Budgets
Manage Expenses
Track Project Hours
Email Integration
SMS Notifications
Notification Groups
Track Staff Hours
Track Burn Rate
Forecast Budgets
Social Collaboration Platform
Messaging or Instant Messaging
To-Do List
Set Priorities
Add Recurring Tasks
Scheduling
Project Templates
Cross Project Dependencies
Benefits
A Host of Advantages
First, the software offers feature-rich systems that come with basic and advanced tools yet not as confusing compared to other high-end platforms. You can organize your projects, teams, resources, schedules and more with ease and speed. It lets you collaborate effectively with members of your team as well as your clients. You can go mobile as Teamwork is compatible with iPhone, iPad, Android, Google Chrome, and the Web. It allows for seamless integrations with popular tools and business systems you are using mean you can do a lot without having to undergo several learning curves.
Streamlines Communication
Teamwork Desk helps to streamline communication between your team and your users. You can route tickets correctly to the right agents and add notes for instruction. View the ticket status to track each case’s progress and ensure a smooth customer experience.
Solve Problems Faster
Save time and work more efficiently with features such as assigning tickets, unified inboxes, and ticket statuses. In addition, you can action a job in Teamwork Projects without leaving Teamwork Desk.
Be More Organized
You can ensure all communication with your customers look like standard emails and not automated tickets. The application allows you to organize your background process to deliver efficient support.
Measure Customer Happiness
You can measure customer satisfaction and happiness to learn how your team is performing. The automated customer satisfaction feature reveals what your customers say about the interactions they have with your agents. Plus, you can view the team productivity reports to understand the quantity and quality of work delivered by your agents.



