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SuiteCRM Software

Name: SuiteCRM Software
Rating: 4.5 (2 reviews)

By SalesAgility

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Highlights : About SuiteCRM Software

Customer support

Marketing automation

Third party integration

Customizable reporting

Real time data

Collaboration tools

About SuiteCRM Software

SuiteCRM is an open source customer relationship management (CRM) platform that serves the needs of small to large businesses. It can either be installed locally or be cloud-based. It is customizable to suit the needs of businesses in any industry. With SuiteCRM, users can create business process models and design flexible, automated actions that can be triggered to run at any time. Users can also model sales pipelines and create templated customer quotes, control pricing strategies, maintain contract renewals and track lead progress. Users can also support customers through business-unique self-service portals. Service teams are instantly notified of customer requests and customers are instantly notified when the issues have been addressed and resolved. SuiteCRM is free to download and use, with customization coming at a fee to the business. A community forum is available for free support, while dedicated support services are available to small and midsize clients and unique solutions with dedicated account managers are available to large enterprise clients.

Specifications

Business Size

Startup

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Customer support

Quotes / proposals

Marketing automation

Landing pages / web forms

Activity tracking

Calendar management

Client portal

Contact database

Contact history

Customer accounts

Customizable reporting

Customizable templates

Document storage

Full text search

Invoice management

Opportunity management

Pipeline management

Project notes

Project planning

Proposal generation

Quote management

Real time data

Real time reporting

Sales reporting

Search functionality

Task planning

Third party integration

To-do list

Workflow management

Activity dashboard

Call tracking

API

Case management

Custom fields

Event scheduling

Knowledge base

Revenue management

Role-based permissions

Categorization

Communications calendar

Dashboard creation

Product catalog integration

Business process control

Access control

Bug tracking

Contract management

Collaboration tools

Customer experience management

Lead nurturing

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