ServeSmart is a cloud-based customer relationship management (CRM) solution specializing in customer engagement. It helps users to record customer history and information and track employee performance based on customer feedback. ServeSmart has a “core” version targeted to small and midsize businesses, as well as an enterprise version serving large businesses with multiple outlets and franchises. The enterprise edition offers expanded customization options. It also allows users to launch marketing campaigns and requires training for full deployment. Both the core and enterprise versions include brandable interfaces. Users can create questionnaires in multiple languages. Questionnaires can include multiple types of questions, such as multiple choice, open-ended and ranking questions. ServeSmart’s core version allows users to share feedback across all social media channels. In addition, with the enterprise version, users can capture and share both online and in-store feedback. ServeSmart is priced per user per month. A mobile app is available for Android. Support for the core version is available within one business day, while on-call support is offered for the enterprise version.
ServeSmart is a cloud-based customer relationship management (CRM) solution specializing in customer engagement. It helps users to record customer history and information and track employee performance based on customer feedback. ServeSmart has a “core” version targeted to small and midsize businesses, as well as an enterprise version serving large businesses with multiple outlets and franchises. The enterprise edition offers expanded customization options. It also allows users to launch marketing campaigns and requires training for full deployment. Both the core and enterprise versions include brandable interfaces. Users can create questionnaires in multiple languages. Questionnaires can include multiple types of questions, such as multiple choice, open-ended and ranking questions. ServeSmart’s core version allows users to share feedback across all social media channels. In addition, with the enterprise version, users can capture and share both online and in-store feedback. ServeSmart is priced per user per month. A mobile app is available for Android. Support for the core version is available within one business day, while on-call support is offered for the enterprise version.
Specifications
Business Size
Small
Deployments
Cloud
Language Support
English
Platforms
Product Details
Features
Survey Management
Feedback Management
Customer Segmentation
Sentiment Analysis
Dashboard
Analytics
Multi-Channel Collection
Text Analysis
Trend Analysis
Recommended Product
Social Media Premium Package
Features: 30 High Quality Postings 3 Social Media Platform
Website Design Standard Package
Features: Linking 30 to 50 static pages. Call to Action feature.
By claiming your product on Warebuy, you are contributing to the Warebuy business database. By keeping your Product up-to-date, you will be promoting yourself to a huge online audience and helping to maintain our owner-verified dataset. After claiming, you can add images, prices, features, case studies, etc. to your product at free of cost.
