Highlights : About Intellect Complaint Management Software

Human Centric BPM

Designed for the Business User

Flexible Delivery Options (SaaS or Installed on Premises)

Drag and Drop Environment

Integrated Web-Based Development Environmnet

Cloud BPM

action management

activity tracking

audit trail

auditing

automatic notifications

automatic reminders

change management

collaborative review

commenting

corrective actions

document review

email notifications

HIPAA compliance

monitoring

version control
Product Details
Benefits
Track the intake of customer complaints through investigations, CAPAs, and effectiveness checks to minimize the risk of product and regulatory issues
Enable continuous improvement with an easy-use-solution that works on any device, including mobile devices that require offline capabilities
Centralize record incidents, facilitate investigations, report results, close cases and communicate with customers
Communicate with customers to acknowledge, track, and then implement any requirements, and improve product quality, reduce product recalls, ensure compliance