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FullStory Software

Name: FullStory Software
Rating: 4.5 (2 reviews)

By FullStory

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Highlights : About FullStory Software

Action filtering

Blacklisting & whitelisting

Data recording

Session history

Third party integrations

UX management

About FullStory Software

FullStory is a web-based digital intelligence system that helps optimize the client experience. It enables users to track and monitor each customer activity. From clicks to page transitions, everything is indexed automatically. The indexed information is accessible to the entire team, which can be used to help drive business decisions. Session playbacks in FullStory are more than just a recording, they are a view into the customer's journey. Omnisearch gives users an intuitive experience by allowing users to inspect customer activity, identify rage clicks, create funnels and review page analytics from the dashboard. Pinpointing dead and rage clicks can help identify potential improvements to the user interface. FullStory also includes “click maps” that gives detailed page insights, including the most visited pages. This data helps you better understand the interactions made by current and potential customers.

Specifications

Business Size

Small

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Action filtering

Analytics

Behavior tracking

Blacklisting & whitelisting

Click tracking

Co-browsing

Collaboration tools

Console recording

Custom events

Custom variables

Customer experience management

Data import

Data recording

Data visualizations

GDPR compliance

Notifications/alerts

Omnisearch

Page speed metrics

Search functionality

Segmentation

Session history

Session replay

Single sign-on

Third party integrations

Trend tracking

UX management

Visitor journey recording

Visitor tracking

Website visitor tracking

Benefits

The FullStory app captures session recording so that marketers can discover new visitors, pages clicked or referral pages.

Businesses can easily identify visitors by categories like name, email, test group or lifetime spend, and filter based on engagement such as URL visited, text clicked, or time on site.

FullStory provides detailed real-time information based on customer behavior on the website or app, meaning bugs or issues can be identified quickly.

Users can easily import their own customer data and discover how visitors are interacting with their website.

The network analysis view within FullStory displays the timing of each browser request alongside stylesheets, scripts, images, and other linked assets.

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