Highlights : About Enterprise Service Desk Software
Email Integration
Automated Routing
Self Service Portal
Service Level Agreement (SLA) Management
Customizable Branding
Network Monitoring
Product Details
Features
Email Integration
Automated Routing
Interaction Tracking
Knowledge Base Management
Alerts / Escalation
Self Service Portal
Service Level Agreement (SLA) Management
Multi-Channel Communication
IT Asset Management
Ticket/Issue Tracking
Customizable Branding
Network Monitoring
Document Storage
Real-time Chat