Agriculture & Forestry
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inContact Call Center Software
inContact is a SaaS-based call center software that helps businesses to maximizes the quality of leads and minimizes the cost of client interaction. The solution comprises of many features required to process inbound support requests and helps businesses to connect with their customers via multiple channels such as inbound/outbound voice, email, voicemail, chat, social media and more.
inContact offers various call routing features, like IVR, CTI and ACD, and workforce optimization capabilities such as e-learning, hiring and WFM. The blended predictive dialer tool offer call blending, message lay-down dialing, call suppression and auto dialer for blended call centers. The solution seamlessly integrates with popular CRM applications like Salesforce and Oracle Service Cloud.
vFire Software
vFire by Alemba is a cloud-based IT service management solution that helps businesses of all sizes with self-service interface, a forms designer, an integration platform, UX and workflow engine. With vFire, users can automate the process of identifying problems and link those to entity tags behind the cause of problem. The software also enables users to automatically log calls, set up rules and simulate outages. Businesses can integrate their processes into other business functions via vFire’s enterprise service management module. vFire partitioning puts all functions into a unified, multi-tenanted platform which allows users to segregate department-specific information. vFire’s features include problem management, availability management, service lifecycle process, self-service customer portal, release and change management.
Basepin CONNECT
Basepin CONNECT is a cloud-based digital data and building information management (BIM) solution that caters to businesses in the construction industry. Basepin CONNECT contains a host of features that help contractors, sub-contractors and project managers to coordinate various users and documents involved in the creation of a construction project.
Versaic
Versaic is a cloud-based grants and donations management for businesses that help align community engagement projects with corporate goals. It offers tools that streamline grants management process from review and approval. This makes your foundation work more efficiently and lets you achieve your giving goals.
Versaic also provides you with features that allow you to oversee your corporate social responsibility activities finely. With this, you can maximize your strategy and align your company with opportunities to showcase your consciousness about your impact to the society.
Moreover, Versaic enables you to collect information securely about customer successes as well as your impacts on communities that you can use to determine the direction of your future CSR projects.
Sprocket CMMS
Dematic Sprocket is a cloud-based enterprise asset management (EAM) solution that caters to businesses of all sizes across various industry verticals. Users can range from a single facility site to a multi-facility deployment spread across a large geographic area.
Industries served include manufacturing, distribution, property management, energy/solar, healthcare, aviation, government/defense, financial and retail.
Dematic Sprocket EAM is comprised of various modules including work management, preventive and predictive maintenance, inventory control, inspections, capital asset management, fleet management, reporting and analytics and Sprocket Mobile.
Dynamic Public Safety
Dynamic Public Safety is a web-based law enforcement software that caters to the needs of public administration organizations such as police, correction facilities, and jail administrations. The software offers a regional network allows users to pull data from other agencies and share subscription between counties. The product enables enforcement officers to streamline and keep a track of paperwork, preventing lawsuits arising out of complexities of faulty or incomplete paperwork.
The product is an integrated modular suite composed of three main components. The jail management system allows enforcement officers to expedite the booking process, track court dates and proceedings, generate inmate specific logs tracking all their activities including disciplinary issues and suicide watch, create a schedule of modifications with history, and make cell assignments based on decision tree forms. Records management system module of the product allows officers to reduce the time spent on filing incident reports, generate field interview reports, create and search NIBRS & UCR reports, and restrict access to incident reports by classification level. The product also offers a computer aided dispatch module that offers features such as user friendly call for service window, integration with Google Maps for selecting locations, tracking the parties being transported and measuring the transportation costs, and generating reporting for all calls on custom parameters such as shift, date/time, call type, agency and officer involved.
Entrata
Entrata is a cloud-based property management solution that features property accounting, facilities management and resident management. The solution includes invoice creation, vendor management, bank reconciliation, lead management, intercompany transactions and work order management. It also provides open APIs for integrations with third-party solutions. Entrata helps accountants make adjustments or payments in real time, and they can create income statement and balance sheets using current data. Property managers can also create new budgets, assign specific items to portfolios or duplicate budgets that can be emailed or downloaded. The solution also lets leasing agents track rentable units, send bills to residents, assess late fees and collect rent.
Genesys PureCloud
Genesys PureCloud is an all-in-one cloud-based contact center software built to improve the customer experience. It comes with powerful yet simple functionalities that can streamline contact center operations as well as optimize conversation management. Scalable, quick to set up, and highly adaptable, this platform can easily cater to the needs of small startups, large companies and everything in between.
Mimir Classroom
Mimir Classroom is a cloud-based learning management system that provides instructors with the tools they need to deliver computer courses online, including project and assignment programming, course management, a content library, plagiarism detection, Canvas, Blackboard, and Moodle integration, and more. Students can receive one-on-one feedback, as well as assignments and grades, from their instructors.
Mimir Classroom allows users to specify the number of late days available for coursework and link a percentage-based penalty for each day. It also offers flexible test case types to help users automate all of their gradings. Instructors can automatically set the level of feedback they want their students to receive every time they submit an assignment. Users can also hide a test case from a student’s view. Students can easily run their code in the browser without any worry about their local environment. Instructors can view student grades and export them via CSV in compliance with LTI (Learning tools interoperability) standard to directly integrate them with an LMS such as Moodle, Canvas, or Blackboard.
HomeTrak
HomeTrak is a cloud-based, hosted software platform designed to meet the needs of small to large private duty, non-medical homecare agencies and assisted living facilities. The solution helps agencies to schedule and manage caregivers through an automated routine process that reduces paperwork and simplifies communication.
HomeTrak’s main features include automated scheduling, hiring/HR, billing and payroll, relationship management, and data reporting. Users can keep track of information on clients as well as caregivers, including their work availability, skills and compatibility. HomeTrak also helps users manage referral and client relationships with its built-in CRM.
The HomeTrak system enables caregivers to apply directly through an organization’s web site, and stores their applications automatically in the cloud. Managers can review applicants using the human resources module as well as take notes, keep records and manage interview results.
Billing and payroll features enable users to split invoices for co-billing as well as receive payments from third parties using HomeTrak Companion. Users can also setup customized or automatically generated reports for various key point indicators such as hourly billing rates and referrals, payroll data, and more.
InTouch POS
InTouch POS is a point of sale solution for restaurants including quick service, fine dining, delivery, nightclub, room service and drive through style. The system is customizable and can support many users. It provides users an option of stationary or tablet order stations and the pricing scales with the size of business. The system is compatible with Mac or Windows operating systems and is deployed on the cloud so information can be accessed from multiple devices.
InTouch POS offers features such as inventory management, customer management, retail accounting, e-commerce, warehouse management and merchandise planning. Users can utilize the system's digital menu that can be displayed around the restaurants and can be used to show promotions and paid advertisements. Customized floor plans display and monitor table status and seat guests.
Ivinex CRM Software
Ivinex is a CRM platform that includes features like contact and account management, sales force automation, custom websites, field service management, call center, inventory tracking and a workflow engine. The solution can be deployed either as an on-premise or web-based solution and is used an across the range of industries including healthcare, manufacturing, retail, technology and much more.
Kount
Kount provides a platform for businesses to increase their ability to take orders from online customers by eliminating the risk of fraud and chargebacks. It features dozens of tools and features to suit your specific business needs and tolerance for risk. The platform can be modified and designed around specific needs of small, medium, and large businesses. Some of the basic tools include device fingerprinting, geolocating, proxy piercing, and a unique Kount score.
Businesses can track why transactions were declined, what the largest and current risk factors are, where customers are ordering from, peak traffic times, as well as many other factors.
As an online platform, Kount's solution can be installed quickly without the need for clunky hardware or expensive installations. Typical customers reduce fraud by up to 98% and grow their bottom-line sales by 2.2% - 5.8%.
Marketing 360
The platform is designed for organizations of all sizes to have access to certified digital marketing professionals including marketing experts, developers, content writers, designers, and video producers who understand today’s digital marketing needs. The platform allows brands to optimize their most essential marketing channels through various modules within a single software solution. The Marketing 360 Natural Listing Ads® module helps organizations improve organic sales and keyword rankings with its SEO software program. The Top Placement Ads® function helps businesses get to the top 3 ads on search engine results. The Retargeting Ads® module keeps organizations on top of potential sales by displaying banner ads on websites, while the Top Rated Local® or National program helps brands control their reputation online. Marketing 360’s On-Demand Marketing Services option allows users to leverage the expertise of highly skilled marketers, designers, content writers, developers, and video experts in the cloud, on-demand. Marketing 360 provides organizations with #1 Website Platform™, UXi® with highly adaptable designs. Users can modify the website design to match the organization’s branding and content, as well as easily update and maintain the website using drag-and-drop in the front-end editor. The platform also includes a powerful #1 CRM Software® (customer relationship management) module for managing contacts, tasks and sales pipelines.
OneLogin
OneLogin is one of the world’s leading Identity and Access Management (IAM) software designed to simplify business logins while improving the efficiency and security of your systems. Used by thousands of businesses and individuals, OneLogin is fast and easy to implement and helps in streamlining many of a user’s workflows and processes, resulting to improved productivity without compromising security.With OneLogin, all apps, users, and devices are unified in a deeply integrated cloud-based system. The software makes identity and access management fast and easy, providing users with accurate implementation of your identity policy while significantly reducing the load of your IT and make it work on its identity first strategy.
Phorest Salon
Phorest is a salon management software solution designed for small and midsize businesses that features appointment bookings, point-of-sale, inventory management and reporting.
The software offers cloud-based deployment and a salon-branded app for mobile phones and tablets.
Phorest features online booking which allows salon staff to manage bookings from the salon’s website and through Facebook. Once an appointment is booked, it gets updated in the system automatically to help reduce overbooking.
Pro Profs Poll Maker
ProProfs Poll Software is a powerful online poll creator which helps online marketers, instructors, businesses & government organizations to quickly create an online poll and set it up on their website or blog.
The Poll software comes with advanced customization features, using which you can create custom polls that match the colors and theme of your website. Further, you can add attractive images and videos to your polls to make them more engaging and interactive.
Once respondents take the polls, you are instantly notified of the results and you can further access detailed and insightful poll statistics, which help you to accurately interpret the results of your polls.
RecDesk
RecDesk is a cloud-based recreation management solution that helps users create customized forms for membership registration and management.
The solution caters to recreational and nonprofit organizations such as municipal recreation departments, churches, community centers, activity-focused nonprofits and more.
RecDesk includes online registration, program management, scheduling, billing and invoicing, online reservations, membership management and league management, among others.
The Rosemark System
The Rosemark System is a cloud-based home care management software that enables businesses in the home care industry to manage clients, billing, payroll, staff communications, compliance, data security, and more. Caregivers can utilize the platform to accept or decline shifts, review schedules, and access client care notes in an online portal.
The Rosemark System helps agencies create custom patient care plans, set up daily, weekly, biweekly, or monthly employee work schedules, and organize them on the calendar with color-coding for organization. Caregivers can communicate with clients via emails and SMS, create groups from existing contact lists, and receive automated reminders about upcoming work schedules. Administrators can utilize the platform to broadcast messages, record voicemails according to requirements, and ensure compatibility between clients and caregivers by analyzing skills, authorization, and availability details. It lets managers monitor staff members' locations via GPS tracking, post vacancies on job boards or websites, and manage licenses or certifications.
The Rosemark System allows businesses to view staff's working hours on charts and receive reports about employees' shift activities, task updates, reimbursments, and log in/out timings. It lets users print invoices and synchronize billing data with QuickBooks through two-way integration.
SoftPlan
SoftPlan is an architectural design software purposely created to help speed up the process of making and managing home designs. It is the top design software for residential buildings that is easy to learn and use and comes with a plethora of features that automate the home designing process. For architects, SoftPlan helps them captivate clients early on in the design phase and get them involved by incorporating their inputs and specifications easily into to their designs. With SoftPlan, architects have a platform that lets them create accurate construction documents faster than they would by hand. It comes with a very friendly yet rich interface that allows them to create professional custom home designs in 3D renderings with fully editable objects.
VirtualBoss
VirtualBoss is a cloud-based construction scheduling and project management system used by home builders, general contractors, remodelers and property managers. The solution can also be installed on-premise to schedule tasks and create new jobs.
WenDuct and WenPipe
Wenduct and Wenpipe is a fully featured Construction Management Software designed to serve Enterprises, Agencies. Wenduct and Wenpipe provides end-to-end solutions designed for Windows. This online Construction Management system offers For General Contractor, Quotes/Proposals, Labor Rates, What-if Analysis, Data Import / Export at one place.
Zendesk Help Desk Software
Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities. The solution offers a customizable front-end portal, live chat features and integration with applications like Salesforce and Google Analytics. Zendesk is used across a wide range of vertical markets including technology, government, media and retail, from small to large. Zendesk’s online customer portal helps support agents to keep track of tickets raised and their status. Customers can go through existing tickets to find answers from queries similar to their question and if not satisfied, customers can raise their own tickets in the portal. Zendesk also offers branding of support pages with business logos, themes and brand images.




