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Bright Pattern Contact Center
Bright Pattern provides the most simple and powerful contact center software for innovative midsize and enterprise companies. With the purpose of making customer service brighter, easier, and faster than ever before, Bright Pattern offers the only true omnichannel cloud platform that can be deployed quickly and nimbly by business users. Bright Pattern allows companies to offer an effortless, personal, and seamless customer experience across channels like voice, text, chat, email, video, messengers, and bots.
DealRoom
DealRoom is a cloud-based virtual data room for investment banking, private equity and corporate development businesses. The solution helps organizations to manage deals by storing and sharing documents, track due diligence tasks and communicate with reviewers in real time. It includes a shared workspace, audit trails, project analytics and document recall.
Users can upload documents in bulk using a drag-and-drop interface. Users can also apply watermarks to documents and assign permissions for viewing, printing and downloading. The solution uses machine learning to detect duplicate requests and automatically fetches existing responses or documents.
DealRoom enables users to flag high risk or priority requests. The solution also helps users predict buyer concerns by analyzing document activity such as number of views. The solution provides a mobile-friendly interface that helps users to view documents on tablets or phones.
Services are offered on a monthly subscription basis with support via email, phone and live chat.
Evolve IP Phone System
Evolve IP offers cloud-based IP phone systems and hosted PBX that allows users to communicate from any location at predictable monthly subscription fees. The solution offers a web-based OSSmosis portal through which end users can control voicemail, telephony and conferencing functions. The portal has separate login options for administrator and individual users that allow IT administrators to control the phone systems across an organization.
Evolve IP phone system offers multiple features that include caller ID, corporate/group directory search, call forwarding, voicemail, call barge, selective call acceptance/ rejection and so on. The call forward option permits a user to redirect calls to another destination in many circumstances such as when the line is busy, a call is not answered or the PBX platform is not reachable. The solution also allows users to have both international and domestic inbound telephone numbers for receiving calls. Further, it has an intercom facility that enables users within the organization to communicate with each other via their speakerphones.
Evolve IP offers some additional unified communication services that include audio conferencing, call recording, inbound fax messaging and transcription of the audio message. The solution offers integration with various third party providers such as ConnectWise, Maximizer CRM, Netsuite, Salesforce, SalesLogix, Sugar CRM, Xing and so on.
Memeni
Memeni is a cloud-based community engagement solution for businesses of all sizes. It enables businesses to launch their own branded mobile app and web community. Key features include content marketing, promotion campaigns, gamification and dashboard creation. Communities can be used to collect critical data insights about an audience. New members complete a customizable set of questions to assign tags to their profile. These tags help segment the community audience and target content to specific audience segments within the community. Users have access to a dashboard that helps visualize the data.
MyCompliance
MyCompliance is a cloud-based solution designed to help businesses of all sizes automate the policy management lifecycle by performing staff knowledge assessments with graphically engaging content. Key features include best practices library, compliance management, policy training and audit trails. Teams using MyCompliance can mitigate financial sanction risks and avoid reputational damage by obtaining employee attestation of policies. Users can electronically capture policy signatures across various levels to improve employee engagement. Additionally, auditors and regulators can generate reports based on policy affirmations, which can increase participation and adoption across the organization.
Microsoft Office 365
Microsoft Office 365 mobile apps is a powerful suite of mobile productivity solutions that empowers businesses and teams to stay connected, access their documents and files from any location, and work productively. The mobile office suite can also be availed for personal, educational, and nonprofit use. The enterprise mobility suite is designed for mobile devices, tablets, and smartphones which include Windows tablets, Windows phones, iPhones, iPads, and Android tablets and phones. It is a component of Microsoft Office 365 an industry-standard family of client software, server software, and services offered by Microsoft.
With Microsoft Office 365 mobile apps, employees and other office application users will be able to view, edit, and create documents on the familiar Office 365 user interface that is optimized for smartphones and tablets. The mobile apps also integrate with OneDrive and SharePoint, a set of cloud-based file-sharing and storage products and services which allows users to securely view, co-author, and share documents with their teammates wherever they are and keeps the documents up to date across the devices within and outside their organization.
The enterprise mobility suite provides email and calendaring solutions that permit easy access to content, conversations, tasks, and schedules from any mobile device. Users can set up group inboxes that are synchronized across multiple mobile devices, as well as track the availability of their coworkers. Microsoft Office 365 mobile apps are equipped with mobile data security capabilities, helping users protect their business or organization from any potential threats at different levels.
Starboard Suite
Starboard Suite is the first reservation system designed specifically for passenger vessel and watersports operators. Mobile-friendly online reservations are seamlessly integrated with your phone and walk-up bookings, so you can manage your entire business from a single dashboard. Support for electronic check-ins, gift certificates, employee scheduling, and much more. Customization, training and support are all included, as are free updates for as long as you're a customer.
TSS Rhea
TSS Rhea is a cloud-based rental solution which enables small to midsize businesses to manage bookings, payments, guests, timeshares, and more. The platform allows users to manage multiple business units from a single dashboard with real-time channels and inventory updates. TSS Rhea also allows users to manage multiple billing rates, restrictions, room availability, automatic reservation retrievals, bulk bookings, sales, and marketing and invoicing.
TSS Rhea provides a self-service portal which enables customers to manage their bookings, pay maintenance fees, update profile information, and purchase prepaid weeks. The platform's key features include accounting management, club management, customizable reports, lock-offs, credit card processing, bulk MF invoicing, front desk administration, email notifications, and a channel manager.




