Real-Time Strategy (RTS)
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Infor Customer Experience Suite Software
Infor Customer Experience suite offers a wide array of solutions that cater to midsize businesses across various industry verticals and provides tools and functionalities which help them to manage their marketing efforts. Within the marketing automation module, users can manage leads, create email campaigns and measure both online and offline marketing campaigns. Infor’s Marketing Resource Management is designed to manage both human and material marketing resources. Users can measure the contribution of users' actions and use this information to plan their overall marketing strategy. Additional features include a shared calendar, digital asset management, content review and approval tools, budget information, analytics and workflow management. Infor Customer Experience Suite can either be hosted in the cloud or deployed on-premise. It supports integration with platforms such as Microsoft Exchange, Lotus Notes and Outlook. Support is offered via phone and online live chat.
