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Zoiper Software

Name: Zoiper Software
Rating: 4.5 (2 reviews)

By Zoiper

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Highlights : About Zoiper Software

Contact Management

Call Logs

Voicemails

Call Center Management

Call Monitoring

About Zoiper Software

Zoiper is an on-premise and cloud-based softphone solution that caters to service providers, call centers, VoIP integrators, mobile operators and businesses that require softphones independent of their service provider. Zoiper can be integrated with customer relationship management (CRM) solutions, Outlook and Thunderbird plugins. The system also incorporates number recognition. Users can combine Zoiper’s dialer with other VoIP service providers or they can have multiple providers for different destinations in order to get a price bargain for each region. Zoiper provides its own software development kit (SDK) for integrating its functionalities with any hardware or software. Other features include auto-answering, provisioning, call recording, jitter buffers, clock skew compensation and delay reduction. Support is provided via online forum and email.

Specifications

Business Size

Small

Deployments

Premise, Cloud

Language Support

English

Platforms

Product Details

Features

Contact Management

Call Logs

Voicemails

Call Center Management

Call Monitoring

Call Queuing

Analytical Reports

Contact History

Incoming Call ID

Benefits

VoIp

Zoiper is a VoIp softphone dialer available across web, desktop and mobile, that supports multi-channel communication features across multiple PBX's and SIP providers.

Contact

Contacts are found and gathered automatically into combined, accessible contact lists from cross-platform sources, plus CSV / LDAP import, with Zoiper looking up incoming numbers to identify calls as they happen.

Zoiper SDK

Access to Zoiper's Software Development Kit (SDK) enables developers to add the system's voice, instant messaging and video calling functionality into custom applications, while its WEB JavaScript API can be used to embed a softphone into the browser.

Customize

Customizable branding can be outsourced or implemented through Zoiper's own SDK, applying a company's own logo and colors, or going further to revise the interface to match a desired user experience.

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