Zoho SalesIQ

About Zoho SalesIQ

Zoho SalesIQ is a cloud-based live chat solution that helps businesses manage processes for monitoring website traffic in real-time through lead scoring and interactive email campaigns. Key features include canned responses, geo-targeting, transfers/routing, custom branding, real-time consumer-facing chat, screen sharing and website visitor tracking. Designed for businesses of all sizes, Zoho SalesIQ provides proactive chatting tools by creating predefined rules such as visitor landing pages and time spent on the site to send notifications when potential customers land on websites. The solution allows firms to gain insights into website visitors and identify them as new or returning customers for increasing engagement with clients. Additionally, it comes with a module to monitor website visitor activities and determine specific web pages with high/low engagement rates.