Highlights : About Zoho Assist
Reboot and Reconnect
Advanced Reports
Customer widget
Desktop plugin
Two-way screen sharing
File Transfer
Multi-Monitor Support
Product Details
Features
Supports all operating systems
Send Ctrl+Alt+Del
Reboot and Reconnect
Advanced Reports
Customer widget
Desktop plugin
Two-way screen sharing
File Transfer
Multi-Monitor Support
Clipboard Sharing
Scheduling Sessions
Zendesk Integration
Zoho Desk Integration
Organization Roles
Instant Chat
UAC Compatible
User Management
Session Transfer
Import Google Contacts
Support from Mobile Apps (iOS, Android)
Support to Mobile Apps (iOS, Android)
Session Notes
Custom Email Templates
Rebranding
Computer Grouping
Group Permissions
Deployment
Wake on LAN
Session Confirmation
Benefits
Support remote customers
Support remote customers through ad-hoc, attended remote sessions. Requires no prior installation.
Remote access for computers
Unattended remote access for computers, both inside and outside LAN, by deploying remote agent. Mass deployment options available.
Sending updates or files
Send updates or patches or any type of file to your remote customer's computer quickly during the session using in-built file transfer.
Reboot any remote computer
Reboot any remote computer with a single click and reconnect to the session without losing control. You can also reboot in safe mode.
It Provides a free edition and cost
Zoho Assist provides a free edition for professional support needs and costs from $12/month for additional technicians.