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Zip Solutions

Name: Zip Solutions
Rating: 4.5 (2 reviews)

By Zip Solutions

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Highlights : About Zip Solutions

Inventory Management

Work order management

Electronic Signature

Call Center Management

Technician Management

About Zip Solutions

Zip Solutions is a cloud-based field service management solution for commercial and residential service providers across electrical, plumbing and HVAC businesses. The solution allows marketers, technicians, service managers and dispatchers to view the real-time performance of their business through smart phones, computers, tablets or smart televisions. Key features include technician routing, job scheduling, billing and invoicing and inventory management. Zip Solutions enables users to schedule service technicians, track service history, and monitor technician locations and clock-ins. Employees in the field can upload photos, create notes, capture equipment conditions and other details such as serial number, job history and more. Zip Solutions lets technicians sell add-on products to the customers and install it the same visit. Other features include credit card processing, price presentations, centralized dispatch for various locations and a dispatch board. Zip Solutions, which opened in 2011, is part of a family of software solutions which has been providing enterprise-level software since mobile computing first became practical. Pricing is a per technician monthly fee. Pricing is based on your company's needs and the number of technicians. Customer support is available via email, phone and online help form.

Specifications

Business Size

Startup

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Inventory Management

Dispatching

Inventory control

Work order management

Customer DataBase

Self Service Portal

Electronic Signature

Billing & Invoicing

Call Center Management

Scheduling

Contract Management

Routing

Contact Database

Job Management

Mobile Access

Service History Tracking

Technician Management

Job tracking

Quotes/Estimates

Time Clock

Payment Collection in the Field

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