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Zadarma Software

Name: Zadarma Software
Rating: 4.5 (2 reviews)

By Zadarma

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Highlights : About Zadarma Software

Hotkeys

Inbound Reporting

Outbound Reporting

Voip

Unified Communications

About Zadarma Software

Zadarma is a cloud-based and on-premise solution that assists small to large enterprises with cloud PBX, virtual phone numbers, VoIP calls and more. It allows users to create a business phone system to streamline processes for interactive voice responses, call answering, forwarding, transfers, and recording. Businesses can integrate virtual phone numbers with customer relationship management (CRM) systems to track incoming calls and connect with prospects even from remote locations. Users can set up automated text responses and answer calls based on customer profiles.

Specifications

Business Size

Small

Deployments

Premise, Cloud

Language Support

English

Platforms

Product Details

Features

Hotkeys

Inbound Reporting

Outbound Reporting

Voip

Unified Communications

Call Parking

SIP Trunking

Voice Quality Enhancement

Call Logging

Virtual Call Center

Auto Dialer

Benefits

Telephony Services

Zadarma is a cloud-based provider of telephony services for SMB's, boasting 30,000 multi-channel virtual phone numbers, including toll-free, available in 150 major cities from 90 countries worldwide.

Cloud PBX Features

Customized cloud PBX features include voice menu (IVR) support, call pickup, call transfer, conditional / unconditional call forwarding, call recording, call waiting, statistics, scheduled answering machine, automated fax receiving and also an API interface for broader integration.

Third-Party Connectivity

Supports third-party connectivity with leading CRM and messenger applications such as Zoho, Salesforce, AmoCRM, Retail CRM, Bitrix 24, Slack, Telegram and Facebook Messenger.

API Interface Supports

Zadarma's own API interface supports client development of custom applications, with its main functions available including SIP account and PBX settings display / changing, statistics and / or balance display, calling & SMS, plus external server notifications for incoming calls and call routing etc.

Mobile App

Zadarma SIP is the companion mobile app for Android and iOS devices, allowing incoming / outgoing calls via Zadarma or other SIP (Session Initiation Protocol) services, sending / receiving of text messages between Zadarma users, plus SMS support etc.

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