WorkWave Service is a cloud-based field service solution. It offers mobile and desktop applications to connect field workers to the office to provide visibility into what’s happening in the field. The mobile applications allow field workers to time in and out of jobs from the field, view important job details and more.
WorkWave Service is a cloud-based field service solution. It offers mobile and desktop applications to connect field workers to the office to provide visibility into what’s happening in the field. The mobile applications allow field workers to time in and out of jobs from the field, view important job details and more.
Specifications
Business Size
Small
Deployments
Cloud
Language Support
English
Platforms
Product Details
Features
Customer Management
Time Tracking
Dispatching
Work order management
Customer DataBase
Employee Scheduling
Electronic Signature
Billing & Invoicing
Surveys & Feedback
Scheduling
Contract Management
Dispatch Management
Maintenance Scheduling
Routing
Contact Database
Quotes / Estimates
Client Management
Job Management
Mobile Access
Service History Tracking
Technician Management
Time Clock
Payment Collection in the Field
Commercial / Industrial
Benefits
Proprietary Routing Module
WorkWave provides a proprietary routing module that helps users optimize their daily and weekly schedule. It can also alert users of a potential scheduling conflict.
Dashboard
WorkWave Service dashboard provides a single view of key metrics, such as account receivable totals and an activity log to show most recent actions on customer accounts.
Measurement
The software also allows measurement of properties from anywhere, regardless of the weather, time or location.
Communication
A mobile application enables field workers to communicate easily in real-time with back office, connect with customers quickly and accept credit-card payments out in the field.
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