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Whitebox

Name: Whitebox
Rating: 4.5 (2 reviews)

By Whitebox Inc

957 Interested

Highlights : About Whitebox

Inventory tracking

Order fulfillment services

Packaging service

About Whitebox

WhiteBox provides business owners with comprehensive order fulfillment solutions. It makes selling and delivering products to customers a less painful experience. Its services include quality control and knitting, inventory tracking, warehousing, order fulfillment, and online product listing. The solution also offers help when it comes to managing returned products or orders and handling customer service. Basically, the platform covers your entire online sales process. It will help you ensure that you don’t overstock or understock products. Therefore, you don’t need to pay much on storage costs. Furthermore, the solution creates a multi-page quality control document for each product so you don’t need to worry about the condition of every item you ship. Warehouse management and order fulfillment tools are also available to guarantee that customer’s orders are delivered as fast as possible without compromising the experience and quality of the product. The application integrates with the most popular and world’s biggest online retailers such as Amazon and eBay. WhiteBox can create your product pages on these websites as well as on your online store. They even take professional photos of your products to be displayed on the aforementioned sites. In case a customer returns a product, WhiteBox also takes care of the process. Also, you don’t have to worry about answering customer queries because WhiteBox will handle it for you.

Specifications

Business Size

Startup

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Analytics and reporting tools

Customer feedback management

Warehouse management

Kitting services

Online product listing

Product return processing

Benefits

eCommerce Process Automation

It is not easy to run an online store or an eCommerce business. Even if you list your products through today’s popular platforms like eBay and Amazon, there’s still so much work that goes into the logistical side of managing and running such business. To keep your customers happy and ensure success, you have to make dozens of things work perfectly together. This is when you can take advantage of Whitebox. The platform is designed to take care of every pesky detail that goes into managing an eCommerce business such as writing product descriptions, capturing and posting product photos, making your site search engine friendly, and even processing credit card payments. The service can help you manage your entire online sales process so you can focus on growing your business.

Customer Service

Reliable customer service is a vital part of running a business. With Whitebox, you don’t have to worry about answering the queries of your customers. The service will handle it for you. Furthermore, they will handle product return processes on your behalf. What’s more, they will help you meet your evolving customer expectations and provide better service by acquiring real-time product feedback.

Cost savings

Whitebox calculates the amount of inventory you should send and asks for inventory once or twice a month depending on your product’s demand. This way, you can avoid overstocking and paying for high storage costs. You will be able to have just enough stock to keep your items moving.

Sell products on popular sale channels with ease

Sales channels such as Amazon are a great place for sellers to sell their products and to have broader customer reach. Such a marketplace often provides a means to store and ship your products. However, that’s just a bit of the work. You also need to do kitting, quality control, photographing, handle product returns and more. Also, you’ll need to employ technical staff to work on Amazon’s complex system and people to handle customer service. But with Whitebox, you won’t have to worry about those processes. The platform will help you sell your products on today’s popular sales channel without dealing with the nitty-gritty of the process.

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