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WebQA

Name: WebQA
Rating: 4.5 (2 reviews)

By CustomAnswers

1103 Interested

Highlights : About WebQA

Knowledge Base

Self Service Portal

Customer service

Account management

About WebQA

WebQA is a cloud-based CRM solution for small to mid-sized clients. The solution provides applications for customer service, account management, issue tracking and e-mail management. Employee provisioning allows support departments to manage changes, service and support staff, employees and members. Student tracking module is accessible to both students and administrators and helps them address specific needs of each academic department. Workflow management allows users to route requests to the right staff member, track and assign tasks and create work orders.

Specifications

Business Size

Small, Mid-Market

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Account management

Issue tracking

E-mail management

Inbound communication

Outbound communication

Self Service Portal

Knowledge Base

Customer service

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