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WebPunch
WebPunch

WebPunch

By WebPunch


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Highlights : About WebPunch

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Customer review platform

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Social media monitoring

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Customer feedback collection

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Real-time reputation overview

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Review automation

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Online monitoring

About WebPunch

WebPunch is an online reputation management solution for monitoring, collecting, managing, and responding to customer reviews. WebPunch’s proprietary software identifies what customers see as the strengths and weaknesses of each brand, and the team of reputation masters respond to reviews on behalf of clients, with interactive responses designed to represent clients and brands in the most favorable light. Users are automatically notified when new reviews are posted, and all users can track how well their organization follows up on reviews and takes action to increase customer satisfaction.

Specifications

  Business Size
Startup
  Customization
Yes
  Deployments
Cloud
  Language Support
English
  Platforms

Product Details

Features

Customer review platform

Review monitoring

Social media monitoring

Response management

Customer feedback collection

Online reviews

Online monitoring

Review alerts

Real-time reputation overview

Business listings

Automatic notifications

Review automation

Benefits

All users can track how well their organization follows up on reviews and takes action to increase customer satisfaction.

Users are automatically alerted by WebPunch whenever new reviews are posted.

Users can access an overview of their online reputation in real-time, and reviews can be filtered to identify trends.

WebPunch’s Reputation Masters can respond to reviews on behalf of brands, to both positive and negative reviews.

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