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WalkMe

Name: WalkMe
Rating: 4.5 (2 reviews)

By WalkMe

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Highlights : About WalkMe

Multi language

Payroll Management

Customer DataBase

Self Service Portal

Survey Management

Customer Segmentation

About WalkMe

WalkMe's DAP enables the creation of interactive on-screen sequences that guide and engage users throughout any digital experience. Powered by AI and machine learning, WalkMe's context-intelligent algorithm ensures that the right users receive the right information exactly at the moment of need. With WalkMe, employees are more efficient and productive, and businesses enjoy the full value of their digital assets. WalkMe is used globally by 2,000 enterprises including many Fortune 500 companies.

Specifications

Business Size

Small

Customization

Yes

Deployments

Cloud

Language Support

English,German,Spanish,Czech,French,Italian,Polish,Portuguese,Russian,Ukrainian,Turkish,Danish,Chinese,Japanese,Dutch,Swedish,Arabic,Hungarian,Indonesian,Irish,Korean,Norwegian,Taiwanese,Thai

Platforms

Product Details

Features

Cross browser support

Change Management

Churn management

Automation

Analytics

Center of Excellence

Knowledge base

Conversion optimization tools

Customer experience management

Customer segmentation

Enterprise-Class Security

Playbooks

Activity dashboard

Customizable reporting

Customizable templates

Data import/export

Data synchronization

Process automation

Visual analytics

Real time analytics

Benefits

Walk-Thrus make even the most complex site easy to navigate

Walk-Thrus are a series of clear, step-by-step instructions in the form of interactive tip-balloons that show up on screen. They can be used to train new users, walk them through support queries, or promote new features.

Onboarding conveys a sharp first impression to your first-time visitors

Onboarding enables you to display an organized task checklist for your users so they know which processes to complete first. Checklists can be used to introduce new features, track user progress, onboard first-time users, and more.

ShoutOuts allow you to draw attention to important messages

Whether it’s an announcement on your site or what not, ShoutOuts give you the ability to promote new services or features, inform users of changes, encourage them to start a Walk-Thru, or announce maintenance or downtimes.

Launchers help your users get unstuck at any confusing point

Launchers are buttons that can be placed anywhere on your page to access important resources or websites. They can also give your users the option to start an App (like a Walk-Thru from a FAQ page) or complete a Survey.

WalkMe Player

The WalkMe Player keeps all your WalkMe Apps in one central place, and in a non-intrusive tab on the side of your screen.

WalkMe Editor

The WalkMe Editor allows you to create, edit and manage all your WalkMe Apps with no prior technical knowledge required.

WalkMe Analytics

WalkMe Analytics measures in real-time how your users experience the WalkMe Apps, so you can understand their needs much better.

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