Highlights : About Voicent Predictive Dialer
Product Details
Features
Easy to use - quick download and setup
Record call by agent
Use VoIP internet dialing services
Extensive interface for system integration
Use company's PBX system
Integrate with any Window based software
Unlimited scalability/call capacity
Automatic monitoring and management of regulatory compliance
Unified agent desktop
Training of new agents
Automatically leave voice messages
Support LAN, WAN network configuration
Automatically skips busy lines
Call back manager - reassign & reschedule callbacks
Sends calling information to Agent's compute
Eliminate dropped calls by setting up rollover IVR
Agent can work anywhere
Automatically scrubs against Federal or in-house Do-Not-Call
Call report for campaign stats
Allows unlimited custom data fields and dispositions
Benefits
Call center outbound campaigns with many agents
Business marketing campaigns by a single user
Nonprofit fundraising campaigns
Political campaign phone bank to reach more voters
Call campaign to deliver consistently uniform marketing or sales messages by agents
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