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Vocally

Name: Vocally
Rating: 4.5 (2 reviews)

By Docsie

922 Interested

Highlights : About Vocally

Integrate your tools.

Vocally easily connects with Slack, Email, Zendesk and over 1500 other apps through Zapier integrations.

Understand users’ pain points and solve them before it’s too late.

Vocally captures video of user interactions with your app, so you can see where users become confused or frustrated while using your product.

Get direct feedback.

Vocally also lets users give you direct feedback on their experience using your product. If they’re frustrated, they’ll let you know so you can fix the problem.

About Vocally

Vocally by Docsie is a cloud-based feedback management solution designed to help organizations streamline processes related to user feedback collection for software or online content portals. The platform captures user engagement videos, allowing managers to analyze customer behavior and gain visibility into improvement opportunities and issues. Vocally's customizable feedback widget lets enterprises personalize its appearance with custom logos, fonts, and colors. The solution offers a host of features, such as actionable items, filtering capabilities, custom forms, and multi-user access. The built-in feedback card view provides information on customer feedback via emotion icons, application summaries, descriptions, time and location data, screen recording playback, and more. Vocally includes a feedback manager, which allows users to review and store feedback records in a centralized repository for future reference. Plus, it supports integration with various third-party applications, such as Slack, Mattermost, Zendesk through Zapier, facilitating collaboration across teams.

Specifications

Business Size

Startup

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Screen Activity Recording

User Research

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