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Visual Queue Network VQN

Name: Visual Queue Network VQN
Rating: 4.5 (2 reviews)

By Uni-Source 2000

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Highlights : About Visual Queue Network VQN

Dynamic queue management

Credit bureau reporting

Behavioral modeling risk scoring routine

About Visual Queue Network VQN

Visual Queue Network is a cloud-based debt collection software which helps financial institutions manage debt collection, recovery and compliance, with workflow management, robust reporting, and dynamic queuing technology. Visual Queue Network integrates seamlessly with Microsoft desktop tools to allow reports to appear as Excel files and letters as Word documents. Visual Queue Network software provides users with the tools to manage collection, recovery, and special asset operations as well as foreclosures, repossessions, and bankruptcies. Visual Queue Network technology also enables users to manage owned assets, legal accounts, and third party agencies, collect loans, and check overdrafts and credit cards. Alignment management functionality allows users to align the business priorities of collection organizations. Complete workflow management enables users to manage all pre- and post-charge-off accounts, alongside all other workflow processes. Dynamic queuing allows users to create collector queues and analyze accounts in real time. Behavioral modeling risk scoring routine technology helps users identify at risk accounts. Visual Queue Network’s reporting capabilities allow users to measure financial health and collector productivity performance. The Visual Queue Network is composed of four products including VQN Banking, VQN Agency, VQN File Widget and WebInquiry - Web Portal. The VQN product suite aims to deliver a comprehensive debt collection and recovery solution.

Specifications

24/7 Support

Yes

Business Size

Mid-Market

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Credit bureau reporting

Loan collection management

Debt recovery operations management

Special asset management

Owned assets management

Legal accounts management

Behavioral modeling risk scoring routine

Web inquiry portal

Trust accounting management

Debt collection management

Credit bureau reporting

Third party integration

Dynamic queue management

Benefits

Offers complete workflow management, allowing users to manage all pre- and post-charge-off accounts, as well as other workflow processes, using intelligence such as ‘tactics’ and ‘collector strategies’.

Robust reporting capabilities allow users to track and measure account information including financial health and collector productivity.

Facilitates dynamic queuing which enables users to create collector queues in real time and analyze the accounts included in the queues.

Integrates with Microsoft Office tools for simple exports and letter management, with reports appearing as Excel spreadsheets and letters as Word documents.

Identifies ‘at risk’ accounts and keeps ‘habitual late payers’ out of queues with behavioral modeling risk scoring routine technology.

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