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VenueLytics

Name: VenueLytics
Rating: 4.5 (2 reviews)

By VenueLytics

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Highlights : About VenueLytics

Table reservation

Party packages

Social media integrations

Business analytics

Guest registration

About VenueLytics

VenueLytics is a cloud-based event and venue management solution designed for businesses in the hospitality, entertainment, and service industries. The software includes tools for managing Automated Guest Engagement, Real-time Guest Feedback, real-time reservations, food and drink services, guest lists, private events, customer loyalty and marketing campaigns, WiFi access, custom apps, and more. VenueLytics’ real-time reservation system allows patrons to book tables, public events, or private events through the business’ website, social media pages, or ItzFun app. Text messaging, push notifications, email, and chat enable communication between the venue and guests, while users have access to a 360-degree view of venue availability and tables. Real-time walkins, waitlists, and VIP guest lists can also be managed, and patrons can be offered the opportunity to pay for a VIP FastPass to skip the queue. Once in the venue, patrons can order food and drinks from their table through the venue’s mobile app or WiFi hotspot. Support for Apple Pay, Google Wallet, PayPal, and credit card payments allows customers to pay for orders using their smartphone. Orders can be picked up from a specified location, or delivered to the table, with automatic detection of customer locations or table numbers. WiFi access enables businesses to collect customer information and demographic data, by requiring guests to complete a registration process to access the web. Data collected can provide business insights and be used for customer loyalty programs and targeted marketing campaigns.

Specifications

Business Size

Startup

Customization

Yes

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Table reservation

Private event booking

Bottle service

Event ticketing

Mobile payments

Contests & tournaments

Guest registration

On-site food & drinks ordering

Real-time reservations

Campaign management

Instant messaging

White label app

Benefits

Real-Time Reputation Management

AI-Driven Digital Concierge, Real-Time Reputation Management & Predictive Analytics to get engage with the guests throughout their customer journey.

Private event booking

The reservation system enables patrons to reserve tables, register for events, make private event bookings, and more, through the business website, social media profiles, or the ItzFun mobile app.

On-site food & drinks ordering

Customers can order food and drinks to be delivered to their table or to collect, with smart WiFi ordering to automatically detect customer locations within the venue, enabling staff to deliver orders.

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