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VeloCITY 365

Name: VeloCITY 365
Rating: 4.5 (2 reviews)

By KPMG Adoxio

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Highlights : About VeloCITY 365

Built on Microsoft Dynamics 365 and Azure

Duplicate detection

Esri integration for mapping and geo-location

Automatic routing of service requests

Versatile reporting functionality

Optional mobile application

About VeloCITY 365

VeloCITY 365 is a robust citizen engagement platform built on Microsoft Dynamics 365 designed to help local governments and government agencies streamline their processes, efficiently address local issues and citizen complaints and requests. This citizen engagement software enables cities and countries to tackle and eradicate limitations that hamper or prevent citizens from becoming active participants in issues, discussion, and policies that involve their community, such as long and inflexible working hours, multiple work shifts, and parenting duties among others.

Specifications

Business Size

Mid-Market, Enterprise

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Optional mobile application

Discussion Forums

SMS & Email Notifications

Web Forms

Permits, Licensing & Inspections

User Profile Management

Surveys

Events

Ideas/Crowdsourcing

Configurable security and access to system functions and data

Automatic escalations based on service level agreements

Quick and easy roll out for new service request types

Robust knowledge base capabilities

Self-Service, mobile-enabled citizen portal

Built on Microsoft Dynamics 365 and Azure

Benefits

Built to improve local governments’ capability to deliver fast and top quality citizen services, VeloCITY 365 offer three modules that are pre-configured with the required tools and functionalities for faster and easier implementation with minimal to zero need for customization.

With VeloCITY 365 Citizen Request Management, users have a platform that makes tracking and reporting on city issues a breeze. It also provides citizens with quick online channels through which they can submit their service requests and complaints that range from potholes, damaged infrastructure, taxi complaints, etc

Speaking of citizen engagement, VeloCITY 365 Citizen Engagement module is designed to bring both local governments and their citizens on a platform where every party can engage and interact with the other.

VeloCITY 365 delivers a powerful citizen engagement software that comes with all the features and functionalities that local governments need to further improve their capabilities in providing fast, efficient and effective citizen services.

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