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VanillaSoft

Name: VanillaSoft
Rating: 4.5 (2 reviews)

By VanillaSoft

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Highlights : About VanillaSoft

Inbound Web Lead Capture

Lead Distribution

Lead Scoring

Email Marketing

VoIP

SmartCaller ID

About VanillaSoft

VanillaSoft is a lead management and CRM solution for businesses that use inside sales, appointment setting, outbound call centers, and telemarketers. The web-based platform speeds up the sales process and converts more leads to sales using a combination of features that include priority lead routing, auto-dialing, and logical branch scripting.

Specifications

Business Size

Small

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Progressive & Preview Dialing

Voice Drop

Logical Branch Scripting

Team-Based Selling

Flexible Data Querying

Real-Time Dashboard

Web Reporting

Custom Fields

Call Recording

Live Monitoring & Eavesdrop

Appointment Setting

Lead Management

Salesforce Integration

Outbound Lead Posting

Cold Calling

Auto-Dialing

Call List Management

Call Recording

Campaign Management

Dashboard

Data Management

Lead Distribution

Benefits

Speed to Lead

VanillaSoft clients typically make an initial call attempt in 1 hour or less. The industry average is 8 hours until first contact.

List Penetration

Agents using VanillaSoft average over eight attempts per contact while peers on list-based systems average two attempts per contact.

Productivity

Sales-by-phone professionals who use VanillaSoft average 23 calls per hour compared to the industry average of eight calls per hour.

Decay Rate

VanillaSoft clients experience a 6 decay rate while their peers on list-based solutions experience a decay rate of 36.

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