VanillaSoft is a lead management and CRM solution for businesses that use inside sales, appointment setting, outbound call centers, and telemarketers. The web-based platform speeds up the sales process and converts more leads to sales using a combination of features that include priority lead routing, auto-dialing, and logical branch scripting.
VanillaSoft is a lead management and CRM solution for businesses that use inside sales, appointment setting, outbound call centers, and telemarketers. The web-based platform speeds up the sales process and converts more leads to sales using a combination of features that include priority lead routing, auto-dialing, and logical branch scripting.
Specifications
Business Size
Small
Deployments
Cloud
Language Support
English
Platforms
Product Details
Features
Progressive & Preview Dialing
Voice Drop
Logical Branch Scripting
Team-Based Selling
Flexible Data Querying
Real-Time Dashboard
Web Reporting
Custom Fields
Call Recording
Live Monitoring & Eavesdrop
Appointment Setting
Lead Management
Salesforce Integration
Outbound Lead Posting
Cold Calling
Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Distribution
Benefits
Speed to Lead
VanillaSoft clients typically make an initial call attempt in 1 hour or less. The industry average is 8 hours until first contact.
List Penetration
Agents using VanillaSoft average over eight attempts per contact while peers on list-based systems average two attempts per contact.
Productivity
Sales-by-phone professionals who use VanillaSoft average 23 calls per hour compared to the industry average of eight calls per hour.
Decay Rate
VanillaSoft clients experience a 6 decay rate while their peers on list-based solutions experience a decay rate of 36.
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