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UVdesk

Name: UVdesk
Rating: 4.5 (2 reviews)

By Webkul Software Pvt Ltd

1129 Interested

Highlights : About UVdesk

Asset Management

Cloud Computing

Customer Support

Knowledge Management

On-Demand (SaaS)

Social Media Integration

About UVdesk

UVdesk offers a cloud-based and open source helpdesk solution that helps businesses in the e-commerce industry to manage interactions with their customers. UVdesk provides multi-channel support and third-party integrations, support ticket management, task and email management, customer follow-up tracking and more. UVdesk allows users to create tasks and set task deadlines for support agents. The solution provides a form builder application that helps users to create customizable forms that can be integrated with websites.

Specifications

Business Size

Small

Customization

Yes

Deployments

Cloud

Language Support

English,German,Spanish

Platforms

Product Details

Features

Social Media Integration

Surveys & Feedback

Dashboard

Self Service Portal

Social CRM

Knowledge Management

Customer Support

Cloud Computing

Email Templates

Social Media Integration

Asset Management

Email Integration

Mass Email

Lead Management

Workflow Management

Pipeline Management

Inbox Queue Management

Issue Tracking

Software Metrics

Real Time Analytics

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