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Usersnap

Name: Usersnap
Rating: 4.5 (2 reviews)

By Usersnap

1051 Interested

Highlights : About Usersnap

Collect NPS, CSAT or CES

Customizable feedback widget

Feedback on design drafts and website prototypes

Integrates with a wide range of bug trackers

Receive meta-information with every screenshot

Seemless integration in exisiting workflows

About Usersnap

Usersnap is a tool that allows web developers to easily get an annotated screenshot of bugs and then share it with the rest of the team or with third-party developers, as well as clients, colleagues, and quality assurance personnel. The platform effectively eliminates communication friction between developers and makes them more effective and productive in their work. The cloud-based Usersnap is directly embedded in the bug reporting and feedback loop, which then allows users to automatically send annotated screenshots of bugs and issues complete with the details, like browser information and operating system data. These screenshots are delivered via email or directly to developer’s system, be it a bug tracking platform or a project management system.

Specifications

Business Size

Startup

Customization

Yes

Deployments

Cloud

Language Support

English,French,German,Italian,Spanish,Turkish

Platforms

Product Details

Features

Collect NPS, CSAT or CES

Customizable feedback widget

Feedback on design drafts and website prototypes

Integrates with a wide range of bug trackers

Integrates with customer care tools

Integrates with projectmanagement tools

No need to install any browser plugin

Receive meta-information with every screenshot

Reduce time spent on communication

Report bugs where they appear: in your browser.

Seemless integration in exisiting workflows

Works in every major browser

Benefits

Collect feedback and bug reports where they happen. Collect it inside your web application/website.

Users can submit visual feedback directly in the browser. Add comments without training and submit it. No extra licenses for submitters needed.

Stay with your existing solutions

Usersnap integrates with a wide range of project management tools (Jira Software, Trello, Asana, etc), bug trackers and customer care solutions (Zendesk, Intercom, Jira ServiceDesk)

Cloud-based solution, no maintaince costs needed

Used by well-known brands like Microsoft, Facebook, Canva and Bridgestone.

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