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Userlike

Name: Userlike
Rating: 4.5 (2 reviews)

By Userlike

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Highlights : About Userlike

Assignment Management

Knowledge Database

Proactive Invitations

Real Time Monitoring

GeoTargeting

About Userlike

Userlike is a cloud-based live chat solution that can be integrated with existing websites, enabling real-time communication between customers, employees and internal team members. It offers various customization options that let companies match the look, feel and logic of the live chat box to the website's design. Key features include a built-in chat panel, custom design templates, team management functionalities, custom chat behavior, feedbacks, chatbot and more. The solution offers unique data privacy options which customers can add to ensure information remains secure. Userlike can be accessed from different mobile devices including tablets and smartphones. The built-in support bot asks initial questions to website visitors, collects questions and notifies the support team via Slack or email. The solution also provides reports and analytics that helps users keep track of key metrics and KPIs.

Specifications

Business Size

Startup

Customization

Yes

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Assignment Management

Knowledge Database

Proactive Invitations

Real Time Monitoring

Co-Browsing

File Sharing

GeoTargeting

Persistent Chat

Visitor Tracking

Benefits

Easy to use

Easy to customize

Easy to scale

Integrate with your workflow

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