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Userback

Name: Userback
Rating: 4.5 (2 reviews)

By Userback

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Highlights : About Userback

Screenshot capture

Customizable widget branding

Feedback prioritization

Multi-project support

Feedback activity analytics

About Userback

Userback is a cloud-based customer feedback collection and bug tracking platform that provides a solution for website owners, developers, and agencies to collect user feedback from web projects, and manage and share this information with their colleagues. The system enables the collection of real-time feedback directly from websites, with screenshots to pinpoint specific issues and instant notifications. Userback’s customizable widget can be installed directly in websites, and the API and browser extension also enable feedback collection within web apps or local files. Screenshot capture and the ability to draw and write on the screen enables the collection of highly specific visual feedback from users. Feedback can be tagged, categorized and filtered to prioritize the most serious issues.

Specifications

Business Size

Startup

Customization

Yes

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Screenshot capture

Automatic notifications

Customizable widget branding

Feedback activity analytics

Project management & bug tracking integrations

Feedback collection

Feedback tagging

Multi-project support

Benefits

Project management & bug tracking integrations

Userback connects with a range of popular bug tracking and project management solutions, including Trello, JIRA, and Basecamp, to enable integration with existing workflows.

Customizable widget branding

The Userback feedback collection widget can be customized to match the branding of the website.

Browser extension

The browser extension can be used to collect feedback from applications or sites when the widget code cannot be installed.

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