Twilio brings a powerful API for phone services enabling companies to make and receive phone calls, and send and receive text messages. Twilio allows programmers to easily integrate various communication methods and to use existing web development skills, existing code, existing servers, existing databases and existing karma to solve these communication problems quickly and reliably.
Twilio brings a powerful API for phone services enabling companies to make and receive phone calls, and send and receive text messages. Twilio allows programmers to easily integrate various communication methods and to use existing web development skills, existing code, existing servers, existing databases and existing karma to solve these communication problems quickly and reliably.
Specifications
24/7 Support
Yes
Business Size
Mid-Market
Deployments
Cloud
Language Support
English
Platforms
Product Details
Features
Phone Numbers API
Convert Text to Speech and Play Audio
Record Calls and Store Them
Create Conferences
API Queueing
Call Queues
Convert Speech to Text
Status Callbacks and Logs
Global Reach
Programmable Contact Center Platform
Customizable UI
Attribute-based Routing
Visual Workflow Editor
Channel Integrations
CTI
Omnichannel
Workforce Optimization
Reporting & Analytics
Quality Management
Compliance management
CRM integration
Chat
IVR/ voice recognition
Reporting
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