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Trustpilot

Name: Trustpilot
Rating: 4.5 (2 reviews)

By Trustpilot

1090 Interested

Highlights : About Trustpilot

Customer review platform

Customer engagement center

Response management

Automatic review reminder emails

Split testing tool

SEO Trustbox

About Trustpilot

Trustpilot is a customer review management platform that helps online businesses to establish a trusted brand and connect with customers by collecting reviews and gathering feedback. The solution helps businesses improve customer experience, showcase their reputation, and amplify their presence online, as well as increase overall conversions and sales. Trustpilot’s key features include review reporting and analytics, review invitations and reminders, rich snippet stars, on-site review widgets, Google seller ratings, and more. Organizations can get an immediate review boost by sending out ‘kickstart’ invitations to invite past customers to leave a review. Accounts can also be set up to automatically send a custom branded review invitation after a purchase is made, which can be sent from Trustpilot.com, or the brand’s domain, using Trustpilot’s optimized review templates. With embedded review forms, organizations can collect reviews directly from their business website, while review reminder emails automatically remind customers to leave a review. Collection rates, sources, and TrustScore changes can be tracked using Trustpilot’s built-in analytics dashboard. Users can also monitor traffic and impressions via Google search statistics, and learn exactly how visitors find the brand’s Trustpilot company profile online.

Specifications

Business Size

Mid-Market

Customization

Yes

Deployments

Cloud

Language Support

Danish,Dutch,English,French,German,Italian,Spanish,Swedish

Platforms

Product Details

Features

Customer review platform

Review monitoring

Customer engagement center

Response management

Negative feedback management

Social sharing

Inbox / queue management

Known issue management

Response management

Company profile page

New review notifications

Request reference number

Automatic invitations

Embedded review forms

Automatic review reminder emails

Benefits

Trustpilot helps drive more traffic from both paid and organic search results with Google seller ratings for increased CTR and conversions on paid ads.

Create genuine social proof by leveraging Trustpilot ratings and reviews at key conversion points to increase on-site conversions and sales.

Boost organic search results and online visibility with Trustpilot by displaying content that improves SEO with highly relevant keywords and rich snippet stars.

Third Party Tools

Connect with favorite third party tools thanks to Trustpilot's dozens of integrations with apps such as Zendesk, Magento, Hootsuite, Salesforce, Zapier, Prestashop, Mailchimp, and more.

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