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TruChat

Name: TruChat
Rating: 4.5 (2 reviews)

By TruVisibility

1045 Interested

Highlights : About TruChat

Appointment Scheduling

Audience Segmentation

Contextual Guidance

Usage Tracking / Analytics

Conversation Analytics

Reporting/Analytics

About TruChat

TruChat is an AI powered, versatile natural language processing chatbot and live chat platform that enables designers, developers, programmers, software companies and digital agencies to build multichannel conversational marketing solutions for any industry or business, without any coding. The solution provides a single system to control customer conversations across all major messenger platforms, company mobile apps and websites, and includes features for managing leads, conditional branding, agent routing, machine learning, callback requests, and more. With TruCHAT's visual flow builder, users can quickly build chatbots using time-saving features like templates, scripts, rich content components, drag & drop, and the smart chatbot validator. With the latest AI technologies including natural language processing and machine learning, along with TruChat’s intent builder/editor intent-building system (incorporating Microsoft's advanced Language Understanding Intelligent Service called LUIS), users can build a chatbot that responds to the questions users can be expected to ask. TruCHAT's ready-to-go templates serve a variety of business challenges such as lead capture, sales call scheduling, customer support ticket initiation, brand awareness, product discovery and more.

Specifications

Business Size

Small

Customization

Yes

Deployments

Cloud

Language Support

English

Platforms

Product Details

Features

Agent + Chatbox Reviews

Appointment Scheduling

Audience Segmentation

Code-free Development

Contextual Guidance

Conversation Analytics

Human Handover

Machine Learning

Multichannel Conversational Marketing

Natural Language Processing

Omni-Channel

Real-time Consumer-facing Chat

Real-time Conversations

Reporting/Analytics

Transcripts/Chat History

Usage Tracking / Analytics

Benefits

Multichannel Conversational Marketing

Build multichannel conversational marketing chatbot solutions for any industry or business and control customer conversations across all major messenger platforms, company mobile app, and websites with TruChat.

Visual Flow Builder

Create even the most complex flows with ease using ChatBot's visual flow builder. Simply drag & drop to add rich content to your bot, like videos, images, audio, user input, files, and text.

Convert Leads into Customers

TruChat provides your business with a complete system to convert leads into customers, alongside a powerful automated sales engine to combine lead capture with advertising.

Agent Routing Functionality

The live chat platform incorporates full-featured agent routing functionality to route chats to agents based on their skill sets or work schedules to ensure customers are helped in the quickest and most efficient way possible.

TruChat mobile app for iOS and Android

Connect with customers anytime, anywhere via the TruChat mobile app for iOS and Android. Authorize remote users to securely monitor chat sessions, histories, and more.

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