Trip Master from CTS Software is a cloud-based solution that helps businesses in non-emergency medical transportation (NEMT) and paratransit industries streamline fleet operations. It lets users configure settings to automatically schedule rides, minimizing drive-time and improving customer experience with the brand.
Trip Master allows enterprises to create recurring reservations, track routes across ongoing trips and manage dispatching activities on a centralized platform. It enables users to visualize vehicle attributes and monitor drivers' performance using a color-coding functionality. Additionally, managers can utilize the interactive voice response (IVR) module to make outbound calls or send customizable notifications to customers before scheduled rides.
Trip Master provides an application for Android devices, which enables businesses to capture data such as pickup and drop-off odometers using global positioning system (GPS) technology.
Trip Master from CTS Software is a cloud-based solution that helps businesses in non-emergency medical transportation (NEMT) and paratransit industries streamline fleet operations. It lets users configure settings to automatically schedule rides, minimizing drive-time and improving customer experience with the brand.
Trip Master allows enterprises to create recurring reservations, track routes across ongoing trips and manage dispatching activities on a centralized platform. It enables users to visualize vehicle attributes and monitor drivers' performance using a color-coding functionality. Additionally, managers can utilize the interactive voice response (IVR) module to make outbound calls or send customizable notifications to customers before scheduled rides.
Trip Master provides an application for Android devices, which enables businesses to capture data such as pickup and drop-off odometers using global positioning system (GPS) technology.
Specifications
Business Size
Startup
Deployments
Cloud
Language Support
English
Platforms
Product Details
Features
Billing and Invoicing
Scheduling
Dispatch Management
Mileage Tracking
Driver Data
Multiple Route Support
Paratransit Management
Benefits
Mobile App
Trip Master’s mobile app, ParaScope, gives drivers the flexibility to communicate with dispatchers from the road, with electronic trip sheets, vehicle inspections, signature capture, and more.
IVR system
An integrated voice response (IVR) system allows users to contact passengers automatically the day before or on the day of their scheduled ride, aiming to decrease the number of no-shows.
Reporting And Billing
A detailed reporting and billing engine helps give users valuable insight into management, finance, planning, and customer attribute data, and also helps users manage Statewide Medicaid billing processes.
Mapping Engine
Trip Master’s mapping engine gives drivers quick access to accurate, real-time information on rides and routes, showing closed roads, speed limit restrictions, and other critical information.
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